Success Despite Good Wall Mount Directions Oct 12, 2016

The unit is great, but the directions need work. I would recommend the unit without reservations. The contractor is considering getting one too.

Service............. Sep 12, 2016

DID YOU HAVE IT SERVICED BY A PRO WHO KNEW HOW TO DO A BUDERUS (BREAK DOWN SERVICE)...MY heat exchanger was dirty from not doing a yearly BUDERUS BREAK DOWN SERVICE as stated in the boiler manual....gas co. contract does not cover cleaning condensing boiler heat exchanger, so...it gets dirty, the flame temp in the heat exchanger goes up, and the sensor and igniter burn out...If in doubt, do what I did, Called Buderus in New Hampshire...number on manual that came with boiler,

Very Unhappy Jun 01, 2016

I have owned this product for five months. The plumber has been here 20 times trying to get it to work. I currently have no heat. I am very unhappy with this product.

Best Inventment Ever! Aug 12, 2016

Our main house is cooled by a 2.5 ton conventional a/c. I replaced that unit in June with a new American Standard (Trane) a/c. On the back of the house is a Florida room 44' x 12' that was not air conditioned. Three sides of the room are sliding glass doors, circa 1989, overlooking a lake and facing east. The summer sun and Florida temperatures made the Florida room un-usable during the daylight hours. A load evaluation recommended a 3 ton unit to cool the Florida room. After much... more

Warm And Cozy Sep 17, 2016

I bought this unit not knowing if it would heat my 19 x 21 kitchen, but to my surprise I have not had to turn the unit any higher than 4 and that was on a -20 day . So my wife is well pleased with me.