A Great Boiler Aug 26, 2016

I use the IN11 for a typical 6-fam 3-fl walk-up typical of Bay Ridge, Brooklyn. 5,000 sq.ft. living space. Check the dimensions. Mine appears twice the length of the photo. Mine is This is a high-efficiency unit that has streamlined my gas consumption. It's very easy to install and maintain. Sit it down on some flat 4" solid blocks, and assure a good fresh air intake method. Just drain a half-gallon or so of dirty water every couple of weeks to keep things clean inside, and don't... more

Poor Product Support Aug 12, 2016

See wrap up area.

Steam Gas Boiler Best Investment Jul 12, 2016

Everything about this Boiler was right on. Everything was labeled correctly, And the instruction booklet made the piping allot easier than I was thinking.

Nothing But The Best Oct 17, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.

Excellent Experience Jun 08, 2016

I placed the order with a knowledgeable sales rep who took the order on the phone. I gave the order, it shipped two days later, and it was received four days later. It was shipped in the best possible way. The unit was on its on skid and the whole assembly on a secondary skid all wrapped in plastic. One the top was banded a "cone" which prevented the unit from stacking. It was delivered by R & L delivery truck with a lift gate, and it was received without a dent or mark of... more