Excellent Equipment Poor Documentation Jul 14, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Works As Advertised With 1/2" Gas Line Nov 23, 2016

I bought the Rinnai RUC80iN because of it's ability to function with a 1/2" gas line. Starting with 8 w.c. Of pressure, I turned on both showers, the gas furnace, gas dryer and stove........still had 6 w.c. Of pressure and plenty of hot water. Easy self install.....don't believe the hype about needing a licensed plumber.....just common sense and follow the directions.

Great Stuff Oct 05, 2016

I have used this product before. I would not do a shower using any other product. You spend a lot of time and $ doing a new shower, you should do it right. With this, I know everything is sloped properly, the products fit together and it will be waterproof. We used the shower for a few weeks while tile was on its way last time as the shower is watertight, even without tile.

Nothing But The Best Oct 15, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.

Great Furnace Feb 24, 2016

Fast shipping. Furnace works great. Heats the house faster than our old furnace, and our utility bills have lowered by about 20%. Thanks eComfort, and thanks to Goodman for making a quality product at a reasonable price.