Happy Jul 28, 2016

Replaced an 80k BTU unit with this one. Install was a breeze even considering the old unit was a floor mount and this one hangs on the wall. My HVAC guy showed up just as I was completing the wiring and it took him about 30 minutes to program it and run through a cycle. It's fast! I took a half-hour long shower, and by the time I'd dried, dressed and went to the utility room it was on standby........

Ultra - 155,000 Sep 30, 2016

My suggestion is to have a very experienced high efficiency furnace plumber install the unit. From what I now know all aspects of the system need to be in balance to work properly. My unit is exceptional and my wife likes the colored pictures designating the various modes of operation.

Excellent Experience Dec 12, 2016

I placed the order with a knowledgeable sales rep who took the order on the phone. I gave the order, it shipped two days later, and it was received four days later. It was shipped in the best possible way. The unit was on its on skid and the whole assembly on a secondary skid all wrapped in plastic. One the top was banded a "cone" which prevented the unit from stacking. It was delivered by R & L delivery truck with a lift gate, and it was received without a dent or mark of... more

2 Thermostat Install Aug 12, 2016

I installed two of these in one day. I had some problems since one of my thermostats had a humidifier and no power but the first one was a simple install. The support team got me updated and running quickly with the second. I installed an extra sensor on each thermostat and they seem to work well too.

Reznor 400.000 Btu Aug 03, 2016

Great equipment, great company, super fast shipping, the product exceed my expectations, and I am a very happy with this purchase.