Slow And Poor Customer Service. Jul 18, 2016

I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more

Low Profile, Elegant Radiator Nov 04, 2016

Nice looking European style radiator. Build quality is first class. Easy to install - bolt two brackets to the wall, snap the radiator in place and hook up your lines. Pre-finished in white paint. Only downside - the manufacturer only covers the edges in light cardboard and shrink wraps them in plastic. Item is not easy to ship and can be damaged as a result.

Homeowner Nov 10, 2016

eComfort is very a professional company. They answered all questions quickly and thoroughly. The product was delivered incredibly fast. The quality of the product is exceptional. It is solid, streamlined, very well crafted and very easy to install. It was used to replace a standard baseboard unit at the end of a run in a room that was consistently 10-20 degrees colder than the rest of the house in the winter. When the system was tested after install, the difference was immediately... more

Too Early To Tell Oct 12, 2016

Hooked up the heater in late June, so no way to tell how it will work when the cold weather arrives. Hook up was easy, except the schematic didn't really tell which of the possible 5-6 spots the two line thermostat was to be hooked. Blew a fuse the first time I turned it on, but the second placing of the thermostat lines worked.

Product Cost Oct 20, 2016

Love the Schluter products. I have used the Kerdi llner for years and attended a technical training in VA. Have learned that the 32"x60" Shower Kit is available from my local Home Depot for $499 + tax. Free shipping is nice but I'm at the home improvement stores every day. Probably won't buy on-line again unless the pricing is lowered. Thanks for the opportunity to review