So Far So Good Aug 05, 2016

Just purchased this minisplit system for a barn tack room and had it professionally installed, all went well and it is wonderfully suited for this room. It is quiet and efficient and so far is working perfect. We had very cold weather (single digits) and it heated the space effortlessly.

Delivered In Tact Oct 12, 2016

I received the boiler in a timely fashion. The box was undamaged. I took it inside and removed the cardboard and it all seemed to be there and in good condition. I was surprised to see it had an outdoor reset built into it. It comes with the outdoor sensor. I will not be hooking this up until spring as I do not want to interrupt my heating system during the cold weather. But I do not foresee any issues. I was also surprised to see the damper was electronically controlled, another plus. I... more

All Ok Oct 31, 2016

The unit is what I ordered, arrived on time slight shipping damage to the metal grill down low on the condenser unit although it didn't hit the coil I will straiten the metal because were I am installing the unit it will not be noticed. Thanks for the great service. Tom

Nice Choice Oct 25, 2016

The radiators went together very easily with the connections provided to the heating pex and there were no leaks. very easy to bleed. they provide much more heat than I was getting from my old wall convectors and seem to retain the heat a long time after the boiler is off. Not hard to hang either as long as you separate the hanger prongs in increments of 1/2 inch. Also, my wife was pleasantly surprised by the appearance

Excellent Equipment Poor Documentation Aug 13, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more