Excellent Equipment Poor Documentation Jul 14, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

All Ok Sep 28, 2016

The unit is what I ordered, arrived on time slight shipping damage to the metal grill down low on the condenser unit although it didn't hit the coil I will straiten the metal because were I am installing the unit it will not be noticed. Thanks for the great service. Tom

Modine Noisy Sep 01, 2016

After waiting 26 days to get my Effinity 93 110000 btu unit, I installed it only to find out the propeller fan was very noisy. It is louder than my air compressor. Modine will not honor the warranty unless you use a professional installer. If you are a do it yourselfer, don't buy this unit. The propeller motor is cheap and creates a lot of vibration noise. Even if the motor was replaced under warranty, it would still be the same noisy motor. If you want to be able to talk in the vicinity... more

So Far, So Good. Jun 10, 2016

Installed for 1 week. Very quiet and responsive. Nice to wake up to an inviting temperature instead of cold.

Very Pleased Oct 13, 2016

Ordered late Friday, and it arrived on Thursday in good shape. I will order here again.