Great Furnace So Far! Meets Expectations. Jul 27, 2016

We did a lot of research before we purchased this unit. The furnace works great.

Quality Jun 07, 2016

Have used Runtal UF series before and the quality is excellent. Now if they could sneak more BTUs per foot.

Energy Efficient, High Quality Product Oct 26, 2016

I installed this unit about a month ago to heat/cool our 3rd floor loft (finished attic) and it has been working flawlessly so far. It is energy efficient and was straightforward to install using the instructions provided and the appropriate tools (torque wrench, vacuum pump in addition to standard tools). I did purchase a genuine Mitsubishi lineset (MLS143812T-15) elsewhere and found that the torque value of 25-30 ft-lb specified for the 3/8" flare connection was too much and it... more

This Is About Your Customer Service Dec 01, 2016

i'm sure they put out outstanding products but this is about a technician named george that works there i called about a thermostat model 1F79-111 as we talked he was extremely helpful and extremely knowledgeable and would SURE HAVE THIS DIRECTED TO MANAGEMENT as well to other customers you know these days your lucky enough to just get VERY VERY brief information would like to thank you again sure would'nt hurt to have alot of georges around

Great Product Dec 13, 2016

If you have electric baseboard heat and are looking for a premium product this seems to be pretty much the only game in town. It looks about as good as a baseboard heater can do and exudes quality. The thing weighs about ten times a regular heater of similar size so holds heat much better - though ultimately you are buying this for looks not performance. Whether you can justify spending this much is a personal choice but if you have heaters in a highly visible space and have a room that... more