Way Too Slow...using Too Much Water Nov 17, 2016

I installed the heater per the installation instructions...upgrading my natural gas line to 3/4" from the meter to the heater. I am satisfied with how quiet the unit is, but it is taking way too long to get any hot water. We have metered water and it is expensive. Any savings I may have gained from doing away with the pilot lite and storage tank will be more than lost letting the water run for 2 to 3 times longer than with a tanked water heater.

Easy And Seamless From Order To Delivery Nov 07, 2016

A fine basic furnace.

Leaky Evaporion Cu Tube Feb 16, 2016

The unit tends to leak through pinholes which are due to impurity of copper tube material from cheap production country. The oil, a part of Freon makes most plastics parts brittle and replace indoor unit. This situation is a subject of recall, however, the company avoids ruining the company name offering free replacement parts for long period. I have repair three pin holes in one indoor unit. The products are something good but fundamentally very bad. I would like to avoid like... more

Good Unit, No Problems Aug 06, 2016

Used this unit with a 12, 18, 9, 9 set up with a 4-way distribution box, it has worked very well with very little noise. There is a very high pitched sound you can hear if you are near it, but it is not very noticeable.

Not Great Oct 02, 2016

Not great... wish I kept my 40 year old one... it worked a hell of a lot better.