Silent And Efficient Nov 14, 2016

My installer is an experienced air-con guy and I assisted him because I was curious about the whole process. This was the first mini-split system he installed and it went together easily and quickly. When we first turned it on we thought we had a problem because we couldn't hear the outdoor condenser running. After a few minutes of scratching our heads we realized that it "was" running because it was getting colder inside the house. We looked at the fan inside the condenser and it was... more

Energy Efficient, High Quality Product Sep 15, 2016

I installed this unit about a month ago to heat/cool our 3rd floor loft (finished attic) and it has been working flawlessly so far. It is energy efficient and was straightforward to install using the instructions provided and the appropriate tools (torque wrench, vacuum pump in addition to standard tools). I did purchase a genuine Mitsubishi lineset (MLS143812T-15) elsewhere and found that the torque value of 25-30 ft-lb specified for the 3/8" flare connection was too much and it... more

Not Yet Working Jul 23, 2016

It is impossible to say maybe so at this point, I'd say depends not no. I bought this system from a supplier and have found support sometimes good and others seemed to be the person was reading the same documentation I already had. The reason I called was the documentation is not always very helpful and misses a lot. e.g. There is nothing regarding how to connect the condensate lines to the units except to do it. There is a lot about making sure they drain, but really. That makes obvious... more

Easy To Install Aug 01, 2016

It ran quietly.

Works Great! Feb 24, 2016

Arrived fast, well packaged, no damage, installed easily and works great!