Silent And Efficient Dec 23, 2016

My installer is an experienced air-con guy and I assisted him because I was curious about the whole process. This was the first mini-split system he installed and it went together easily and quickly. When we first turned it on we thought we had a problem because we couldn't hear the outdoor condenser running. After a few minutes of scratching our heads we realized that it "was" running because it was getting colder inside the house. We looked at the fan inside the condenser and it was... more

Great Heat, But Extra Noise! May 17, 2016

Upon opening the package, I noticed a loose piece of sheet metal inside on the floor of the heat chamber. Upon investigation, this piece belonged vertically placed to possibly stabilize each of the heaters, by fastening with only one sheet metal screw to the top. I was able to get it in place and fasten the screw from the top outside with a larger screw, since the design one was stripped. All is well except for the noise, that I believe comes from this lone piece of sheet metal fastened... more

It Is Not Installed Friendly To The Tech Sep 30, 2016

tech had lot of troubles and there were no instruction given and the part was missing that goes in the furnace metal peace is misssing in the package

Keep Turning It Down Dec 19, 2016

Just to say - it is great except can't seem to control the temp. I'll keep trying as have only had it two months. Always have hot water, but almost burn my hands sometime. Perhaps I must make larger adjustments -

Warm And Cozy Oct 20, 2016

I bought this unit not knowing if it would heat my 19 x 21 kitchen, but to my surprise I have not had to turn the unit any higher than 4 and that was on a -20 day . So my wife is well pleased with me.