It's Harder Than It Looks Dec 19, 2016

I recommend that you speak to a phone rep before placing your order. I didn't and fell into a sticky situation. In order to secure the full 15 year warranty om the product, you must check the cable for leakage to ground through the insulation of the wires. Leakage will cause the GFCI in the circuit to shut the heating cable off and render it useless. You must use a megaohmeter capable of sending a 1000 Volt pulse through the wire and capable of reading a 1000 megaohm result. These meters,if... more

Excellent Service Dec 14, 2016

At this point I cannot review performance as we have not yet used the heated floor. I will say that I am impressed with the cost of this product from eComfort. We surveyed several options for purchasing the DitraHeat and eComfort was significantly less than the other options. I was concerned about delivery time and made a call to customer service with my inquiry. They were very helpful and promised a return call the next day to advise on the shipping status of my order. That call was made... more

Warm Heat Oct 31, 2016

Installed this modine in 700sq ft basement. It does the job.

Quiet, Easy Installation. Oct 16, 2016

This was my first mini-split installation, and it was time consuming but easy. The system is very quiet while running, easily have a conversation standing next to it and I can't hear it standing around the corner of the building, 10' away. The installation is on a semi-secluded lake cottage with only nature for ambient noise, it is that quiet. The indoor units (-18 and -09 wall mounts and 2 -09? floor mounts) are also very quiet in cooling mode. I have not tested heating mode. Notes for the... more

Shr - 159 Cfm - Heat Recovery Sep 12, 2016

We bought this unit to replace a 30 year old unit. We wanted one very similar so installation would be easy and a do it yourself job. I am always leery about on line shopping, but ecomfort made me comfortable with my experience. The unit was exactly what we wanted and installation was fantastic. We had to modify one piece of duct work--which was really nothing. I would shop at ecomfort in the future.